Care guide
Material-by-material advice for keeping every Gartenia piece looking as good as the day it arrived.
Glazed ceramic and stoneware
- Wipe with a soft, damp cloth and dry immediately
- Avoid abrasive sponges and bleach-based cleaners, which dull a matte glaze
- Empty and dry vases fully before storing to prevent watermarks
- Avoid sudden temperature changes, which can craze the glaze
Hand-blown glass
- Hand wash in warm water with a mild detergent — never the dishwasher
- For cloudy interiors, soak with warm water and a little white vinegar, then rinse
- Dry and polish with a lint-free cloth to keep the surface clear
Brass
- Dust with a dry, soft cloth; brass dislikes standing moisture
- Remove wax by letting it cool completely, then lifting it away and wiping with warm water
- Brass naturally warms and patinas — use a brass polish sparingly if you prefer it bright
Natural stone — travertine and marble
- Wipe with a damp cloth; never use acidic cleaners such as vinegar or lemon
- Use coasters under wet glassware and wipe spills quickly
- Re-seal once a year with a natural stone sealer to protect against staining
Plaster and composite sculpture
- Dust with a dry, soft brush
- Do not use water or spray cleaners on unsealed plaster
- Always lift from the base rather than the narrowest point
Faux florals and dried stems
- Dust with a soft brush or a hairdryer set to cool
- Keep out of prolonged direct sunlight to protect the colour
- Reshape wire-cored branches by hand rather than bending at the same point repeatedly
Candles
- Trim the wick to 5mm before every use for a clean, even flame
- Never leave a burning candle unattended or within reach of children and pets
- Store flat, away from direct heat, to prevent warping
Following this guidance also keeps your 12-month warranty valid.