About Gartenia

How Gartenia started

Gartenia began with a shared habit rather than a business plan. My wife and I have always rearranged, restyled and slowly improved the rooms we live in — swapping a vase, moving a lamp, hunting for the one bowl that finally makes a shelf work.

Over time, friends started asking where things came from, and we realised how hard it is to buy décor that photographs well and still feels good in the hand. That gap became Gartenia: a carefully curated online store offering stylish home décor selected from trusted suppliers, with the pieces we would put in our own home.

What we stand for

Our mission is to help customers create elegant interiors with products that combine quality, modern design and affordable luxury. We keep the range deliberately tight. If a piece feels light, if the glaze is uneven in the wrong way, or if the finish doesn't hold up to daylight, it doesn't join the collection.

• Quality first — every product is sampled before it goes on sale
• Honest description — real dimensions, real materials, no exaggerated photography
• Transparent service — clear delivery times, free returns and a real phone number

How we operate

Gartenia operates exclusively online and does not have a physical showroom, which is how we keep prices sensible on pieces of this quality. Orders are professionally prepared and shipped by our trusted fulfilment partners, using Royal Mail, Evri and DPD across the United Kingdom.

We ship to the United Kingdom only, delivery is free on every order, and tracking is emailed automatically the moment your parcel leaves the warehouse.

Talk to us

Customer satisfaction, transparency and quality are at the heart of everything we do. If you want advice on scale, colour or how two pieces will look together, email support@gartenia.store or call +44 1253 863371. We answer Monday to Friday, 9:00am – 5:00pm (UK time).